CRM Transformation Lead — Field Engagement & Strategy
biogenSomerville (MA)
CRM Transformation Lead — Field Engagement & Strategy
Posted yesterday
biogenSomerville (MA)
SENIORITY
Manager
About the role
Biogen in Cambridge, MA is seeking a strategic leader to serve as Head of Commercial CRM & Customer Engagement Excellence for North America. You will shape the enterprise CRM vision, drive the roadmap for Veeva CRM/Vault and related marketing tools, and enable field teams with best-in-class capabilities and insights.
You will partner across Marketing, IT, Data & Analytics, Compliance and Brand to deliver scalable solutions, improve HCP engagement, and elevate customer experience while guiding
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