Skip to main content

Strategic CRM & Customer Engagement Leader

Posted yesterday

mfs investmentsSomerville (MA)

SENIORITY

Manager

Apply (opens in a new tab)

About the role

Biogen in Cambridge, MA, seeks a Head of Commercial CRM & Customer Engagement Excellence to shape the enterprise CRM vision for North America and optimize field commercial execution. You will drive the roadmap for Veeva CRM/Vault and related marketing tech, partnering with Marketing, IT, Data & Analytics, Compliance, and Brand teams to deliver scalable, compliant solutions. The role requires a strategic thinker with executive presence, strong stakeholder skills, and a track record of CRM

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this