Strategic Enterprise CSM — AI Adoption & ROI
harveyChicago (IL)
Strategic Enterprise CSM — AI Adoption & ROI
Posted today
harveyChicago (IL)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelComputer Systems Design Services
SENIORITY
Manager
About the role
Harvey, Inc in Chicago is looking for an Enterprise Customer Success Manager to lead client engagements and facilitate the adoption of innovative AI technology. Your role will include integrating Harvey into workflows, providing training, and ensuring a high level of client satisfaction. The ideal candidate will have experience in SaaS or legal environments, strong communication skills, and a results-driven mindset. This position comes with a competitive compensation package and the chance to impact our customer's success directly.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.