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Enterprise CSM Leader: AI Adoption & Growth

Posted 2 days ago

resume skipChicago (IL)

SENIORITY

Manager

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About the role

Asana seeks a Manager, Customer Success (L7) to lead the Enterprise Accounts team and own health, growth, and strategic value delivery for our top customers. You will coach a team of Enterprise CSMs, build scalable programs to boost adoption and AI consumption, and partner across Sales, Product, and Enablement to drive AI-driven transformation across the portfolio. You will oversee executive relationships, champion performance metrics, and guide cross-functional initiatives in a hybrid office

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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