IT Help Desk Technician III
brakebush brothersEastern (KY)
IT Help Desk Technician III
Posted 8 days ago
brakebush brothersEastern (KY)
SENIORITY
Mid
About the role
Brakebush Brothers, Inc. seeks a Support Technician III to deliver front-line IT support to end users across all locations, including remote workers. You will resolve diverse issues related to hardware, software, and peripherals while maintaining thorough ticket documentation and meeting SLA targets. The role emphasizes strong customer service, teamwork, and the ability to work within deadlines, with occasional shifts beyond the primary 1st shift.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.