Desktop Support Specialist I - IT Help Desk
washington university in st louisEastern (KY)
Desktop Support Specialist I - IT Help Desk
Posted 8 days ago
washington university in st louisEastern (KY)
SENIORITY
Junior
About the role
Washington University IT is seeking a Technical Support Specialist I to provide desktop and enterprise-level support for staff, faculty, and students on campus in Saint Louis, MO. You will troubleshoot OS, software, hardware, and networking issues and respond to a high-volume ticket queue. Responsibilities include documenting issues, escalating when needed, and participating in projects such as system upgrades and integrations. A high school diploma is required; an Associate degree is preferred.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.