Hands-On IT Help Desk Technician Solve & Grow
watchkeepEastern (KY)
Hands-On IT Help Desk Technician Solve & Grow
Posted 8 days ago
watchkeepEastern (KY)
SENIORITY
Mid
About the role
Paycom - ATS is seeking a hands-on Help Desk Technician in Lehigh Valley, PA. The role focuses on diagnosing, troubleshooting, and resolving IT issues across client environments, with OS installs, user environments, and end-user support for Windows 10/11. You will investigate hardware and software issues, configure and deploy systems, and document solutions for repeatability. Occasional local travel and a need for a valid license are required.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.