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David Careers

Hybrid Inbound Customer Experience Specialist

Posted today

ww graingerHonolulu (HI)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$17.25/hour

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About the role

Grainger in Janesville, WI is hiring a Customer Service Representative to join our inbound call center. This full-time role starts at $17.25/hour with raises and offers an 8-week onsite training, followed by a hybrid option allowing three days onsite and two at home. You'll interact with customers, handle product inquiries, pricing, returns, and help ensure a positive experience while working in a supportive team.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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