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Hybrid Customer Care Specialist, Oahu

Posted today

hawaiian electric companyHonolulu (HI)

SENIORITY

Junior

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About the role

Hawaiian Electric Company seeks a Customer Care Representative on Oahu with a strong focus on customer service across phone, email, and in-person channels. You will analyze accounts, provide billing information, and resolve inquiries with a can-do attitude. The role requires at least 3 years of frontline customer service and a minimum typing speed of 45 WPM, with a hybrid work arrangement in Honolulu. The position operates in a non-exempt, full-time capacity, with scheduled shifts 6:00 a.m.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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