Senior Banking Customer Experience Specialist
central pacific bankHonolulu (HI)
Senior Banking Customer Experience Specialist
Posted today
central pacific bankHonolulu (HI)
SENIORITY
Senior
About the role
Central Pacific Bank is seeking a Customer Experience Rep. III for its Call Center in Honolulu, HI. You will handle customer inquiries via email and phone, provide account information, and escalate issues as needed. Qualified candidates have 2+ years in customer service and 1+ years in financial sales, with strong written and oral communication, and a commitment to bank products cross-selling.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.