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Senior Customer Escalations Lead

Posted yesterday

onetrustMillbrae (CA)

SENIORITY

Senior

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About the role

OneTrust is seeking a Sr Customer Escalations Manager in the United States to lead the resolution of high-priority customer issues and coordinate cross-functional teams. You will be a trusted point of contact, communicating clearly and driving timely resolutions to strengthen trust and retention. Responsibilities include end-to-end escalations, root-cause analysis, and proactive risk management across Support, Engineering, Product, and Customer Success.

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Your notice period

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