Global Payroll Escalations & Incident Lead
ripplingMillbrae (CA)
Global Payroll Escalations & Incident Lead
Posted yesterday
ripplingMillbrae (CA)
SENIORITY
Lead
About the role
Rippling seeks a Global Payroll Escalations & Project Manager to lead complex cross-functional issues affecting payroll operations worldwide. You will act as a technical troubleshooter and project manager, translating friction into actionable roadmap work and driving rapid, lasting improvements for large and small customers. You will partner with Product, Engineering, and CX to deliver durable fixes and clear communications, ensuring trust and high-quality outcomes across global payroll services.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.