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About the role

About ARCHON Industries Inc. Located in Suffern, NY, ARCHON Industries Inc. is a leading manufacturer of general processing equipment, including sight flow indicators, liquid level gauges, and steam mixing valves for washdown equipment. We pride ourselves on product excellence, a collaborative workplace culture, and exceptional service to our industrial clients.
Job Description: We are seeking an organized, dependable, and proactive Office Administrator / Administrative Assistant to join our team in a fast-paced onsite office environment. In this role, you will play an integral part in day-to-day operations by handling customer inquiries, assisting with order processing, supporting basic accounting functions (Accounts Payable/Receivable), and providing key administrative support to our sales team. Comprehensive training on our specific products and software tools will be provided.
Key Responsibilities: Customer Support: Provide outstanding customer service via telephone and email; handle incoming calls with professional phone skills. Order Processing: Accurately enter and process customer orders in a timely manner. Basic Accounting Support: Assist with routine Accounts Payable (AP) and Accounts Receivable (AR) tasks. Sales Team Assistance: Prepare reports, update records, and assist sales staff with customer communications and documentation. General Office Coordination: Maintain organized electronic and physical files, manage incoming/outgoing communications, and support day-to-day office efficiency. Qualifications & SkillsStrong computer fluency and comfort working with business software tools. AI Literacy: Familiarity with or willingness to utilize AI tools to enhance productivity and streamline everyday office workflows. Strong proficiency in Microsoft Word and Microsoft Excel Knowledge of basic accounting principles (AP/AR experience is a plus). Excellent verbal, written, and phone communication skills. Strong organization skills with proven multi-tasking capabilities in a fast-paced environment. High school diploma required; Associates or Bachelors degree preferred. 1 - 3 years experience preferred.

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