On-Site Desktop Support Engineer - Windows & Networking
axiom technologies ptyEastern (KY)
On-Site Desktop Support Engineer - Windows & Networking
Posted today
axiom technologies ptyEastern (KY)
SENIORITY
Senior
About the role
Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.comWe are looking for a capable resource to coordinate activities, ranging from simple to more complex plans. This role will provide on-site assistance to end-users within the organisation's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Multiple locations in Rhode Island
Zip code: RI 02840, RI 02840, RI 02886, RI 02914, RI 02919, RI 02920
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: Freelancers and Freshers are also welcome to apply.
Role Overview:
We are looking for a reliable, technically skilled Desktop Support Engineer to provide on-demand, on-siteIT support to enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location. This is a contract-based, on-demand position, meaning work assignments will be provided as and when support is required. Availability and responsiveness are essential for this role.
Key Responsibilities:
Provide on-site desktop and IT support for end users at the client location.
Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
Install, configure, and maintain hardware, operating systems, and enterprise software applications.
Support network connectivity issues, including LAN troubleshooting.
Assist with device setup, replacement, and hardware installations.
Perform basic network troubleshooting using console access when required.
Document service activities and communicate updates to the service delivery team.
Follow client IT policies and security procedures while performing onsite tasks.
Required Skills:
- Strong knowledge of Windows operating systems and desktop environments
- Experience in hardware troubleshooting and replacement
- Basic understanding of networking (LAN connectivity, switches, routers)
- Ability to diagnose and resolve desktop, printer, and peripheral issues
- Good communication and customer service skills
- Ability to work independently in onsite support environments
- Tools Required to Carry
- Engineers must carry the following tools while attending onsite support requests:
- Windows LaptopLAN Cable
- Console Cable
- Screwdriver Toolkit
- Basic IT troubleshooting tools
- Work ModelOn-demand / field support role
- The Service Delivery Team will share work assignments
- Engineers will be contacted via phone or email when support is required
- Engineers will receive site location, SPOC details, and reporting time before each assignment
- No guaranteed number of working hours
- Interested candidates are invited to send their resumes to:careers.us@axiomtechnologies.comJob Features
- Job Category
- TechnicalApply For This JobName *Email *Phone *Years of Experience *Axiom Technologies selection process includes Background Verification Checks. Do you comply and agree to proceed with them? *
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.