On-Demand Desktop Support Engineer (On-Site)
axiom technologies ptyEastern (KY)
On-Demand Desktop Support Engineer (On-Site)
Posted today
axiom technologies ptyEastern (KY)
SENIORITY
Senior
About the role
Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. LocationHarrisburg, PA 17111 USA Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date:
Immediate Eligibility: U.S. Citizens and Green Card Holders Preferred Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location. This is a contract-based, on-demand position, meaning work assignments will be provided as and when support is required. Availability and responsiveness are essential for this role.
Key Responsibilities?
Provide on-site desktop and IT support for end users at the client location. ? Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals. ? Install, configure, and maintain hardware, operating systems, and enterprise software applications. ? Support network connectivity issues, including LAN troubleshooting. ? Assist with device setup, replacement, and hardware installations. ? Perform basic network troubleshooting using console access when required. ? Document service activities and communicate updates to the service delivery team. ? Follow client IT policies and security procedures while performing onsite tasks.
Required Skills?
Strong knowledge of Windows operating systems and desktop environments ? Experience in hardware troubleshooting and replacement ? Basic understanding of networking (LAN connectivity, switches, routers) ? Ability to diagnose and resolve desktop, printer, and peripheral issues ? Good communication and customer service skills ? Ability to work independently in onsite support environments Tools Required to Carry Engineers must carry the following tools while attending onsite support requests: ? Windows Laptop ? LAN Cable ? Console Cable ? Screwdriver Toolkit ? Basic IT troubleshooting tools Work Model ? On-demand / field support role ? Work assignments will be shared by the Service Delivery Team ? Engineers will be contacted via phone or email when support is required ? Engineers will receive site location, SPOC details, and reporting time before each assignment ? No guaranteed number of working hours Interested candidates are invited to send their resumes to: careers.us@axiomtechnologies.comJob Features Job Category Technical Apply For This Job Name * Email * Phone * Years of Experience * Axiom Technologies selection process includes Background Verification Checks. Do you comply and agree to proceed with them? *
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