Strategic Program Manager, Operating Model Transformation
$120,000 - $150,000 per year
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Posted today
SENIORITY
Manager
SALARY
$120,000 - $150,000 per year
About the role
- Program Planning & Delivery Management Build and maintain the collaborative transformation roadmap, including scope, achievements, critical path, and interdependencies across workstreams
- Facilitate identification, assessment, prioritization, and mitigation of program risks and dependencies, ensuring regulatory, compliance and operational risks are considered in all program activities
- Raise critical risks and recommended solutions to senior collaborators, and partner with workstream leads to baseline plans, monitor progress, and implement corrective actions where delivery risks emerge
- Drive planning, measurement and tracking of progress and benefits realization, ensuring alignment to the defined argument and strategic outcomes
- Support resource planning and allocation within assigned projects, including tracking team capacity and flagging resource constraints
- Program Governance & Control Enable and maintain the governance framework for the operating model transformation, including steering committees, program approvals, and design workshops
- Define and administer standards, templates, and processes for program planning, status reporting, risk/issue management, and change control
- Ensure decisions, actions, and dependencies are documented, tracked, and resolved in a timely manner
- Manage the program calendar, including steering meetings, forums, and key decision achievements
- Collaborator Management & Communication Cultivate positive relationships with business leaders, key collaborators, and cross-functional partners to ensure agreement and engagement in transformation roadmap
- Develop and implement a clear communication and reporting strategy tailored to executive sponsors, business leaders, and delivery teams
- Produce high-quality program reporting (e.g., dashboards, status reports, executive packs) that provide clear insight into progress, risks, and decisions needed
- Support change management activities in partnership with Change/HR/Communications teams, including impact assessments and engagement plans
- Change Enablement & Continuous Improvement Support changes and redesigns to the target operating model, including processes, organization, governance, and technology impacts, when challenges arise
- Ensure that design decisions are traceable to strategic objectives and translated into clear implementation plans
- Help define and monitor adoption and readiness metrics (e.g., training completion, process adherence, stabilization key performance indicators)
- Coordinate pilots, phased rollouts, and post-implementation reviews, incorporating lessons learned into future releases
- Continuously refine PMO processes based on feedback, metrics, and lessons learned
- Skills and experience that will lead to success 5+ years of proven experience in project/program management, preferably with a consulting firm
- Hands-on experience establishing Global Capability Centers (GCCs) or Centers of Excellence (COEs), including operating model design, process transition, and governance framework setup
- Demonstrated experience leading complex, multi-workstream transformation programs (e.g., operating model redesign, shared services, process re-engineering, or large-scale systems implementation)
- Experience supervising or managing people. Experience working in a matrixed, global organization with senior executive collaborators
- Additional Skills and Competencies: Discretion and Impact, Complexity and Problem Solving, Collaboration and Interaction, Organization Skills, Communication
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
