Retail Assistant Store Manager - The UPS Store

Assistant Store Manager The UPS Store (Retail Customer Service & Operations)

Join Our TeamAre you ready to take the next step in your retail career and lead a high-performing team? At The UPS Store, were looking for a motivated and dependable Assistant Store Manager whos passionate about customer service, teamwork, and operational excellence. As an Assistant Store Manager, youll play a key role in daily operations, guiding associates, supporting sales growth, and ensuring each customer leaves with a positive experience. We are a locally owned franchise group operating 10+ locations across Long Island, NY (Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station). We combine the strength of a global brand with the personal, community-focused touch of a family-run business. What Youll DoLead by example while supporting daily store operations Recruit, train, schedule, and coach associates to achieve performance goals Provide hands-on support for shipping, packing, printing, and customer service Ensure the store is organized, clean, and operating efficiently Assist the Store Manager in monitoring expenses, sales, and profitability Maintain accurate employee timesheets Oversee inventory management and supply ordering Execute local marketing and community outreach initiatives Open and close the store as needed, maintaining security and service standards Why Youll Love Working Here Competitive salary with advancement opportunities across 10 locations No late nights stores close at 7:30 PM weekdays, 5:00 PM Saturday, 3:00 PM SundayPaid training and ongoing leadership development Medical, dental, and vision insurance Paid sick time and holidays 401(k) with company match Employee discounts on products and services Uniforms provided and free parking What Were Looking For 23 years of customer-facing retail supervisory or management experience High school diploma or GED required (college coursework or degree preferred) Strong leadership and communication skills Financial awareness or previous P&L exposure preferred Proficiency with Microsoft Office, Adobe Suite, and POS systems Friendly, organized, and professional demeanor Available to work weekends as needed Physically able to lift up to 70 lbs and perform retail functions

We are an equal opportunity employer committed to providing a welcoming, inclusive workplace for all employees.