Enterprise Strategic Account Leader, AI & CX
zendeskColumbia (SC)
Enterprise Strategic Account Leader, AI & CX
Posted today
zendeskColumbia (SC)
SENIORITY
Manager
About the role
Zendesk is seeking a Strategic Account Director to win enterprise business, building executive relationships and guiding complex opportunities from discovery to close. You'll connect customer goals to Zendesk's AI and service platforms, delivering measurable outcomes and a clear handoff to post-sale teams. You'll lead cross-functional teams, manage pipeline and forecasts, and navigate stakeholder buying groups across industries in a fast-moving, collaborative environment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.