Accounts Receivable

Key Responsibilities: Manage and monitor chargeback receivables and outstanding disputes Research chargeback claims and determine the appropriate resolution Gather, review, and submit supporting documentation for disputed charges Respond to chargeback disputes within required deadlines Communicate with customers, internal departments, and other stakeholders to resolve discrepancies Maintain accurate and organized records of all chargeback activity and dispute outcomes Track chargeback status, payments, and resolutions Identify recurring chargeback issues and recommend process improvements Ensure all chargeback transactions are properly documented and recorded Perform other Accounts Receivable duties as assigned Requirements Previous experience in Accounts Receivable, chargebacks, collections, or billing preferred Strong research and problem-solving skills Excellent attention to detail and accuracy Strong organizational and time-management skills Proficiency with Microsoft Excel and accounting/ERP systems Excellent written and verbal communication skills Ability to manage multiple disputes and meet strict deadlines