Senior Director, Client Executive
bank of new york mellonBrooklyn (NY)
Senior Director, Client Executive
Posted today
bank of new york mellonBrooklyn (NY)
SENIORITY
Manager
About the role
Overview:
In this role, you will lead strategic client relationships within BNY’s Infrastructure Finance team, applying deep product expertise to deploy capital and advance business goals. You’ll coordinate with cross-functional teams to align client objectives with organizational strategy, manage high-profile engagements, and guide staff through account plans. You’ll act as a senior escalation point for service issues and drive execution, metrics, and resource management. This position offers impact at scale in a global financial services environment with a strong culture of excellence. Compensation / Benefits competitive compensation wellbeing programs flexible global resources paid leaves including volunteer time 401(k) plan medical/dental/vision/basic life insurance
Responsibilities:
Manage strategic client relationships and leverage deep subject matter expertise to position BNY’s capabilities and capital deployment Oversee high-priority initiatives aligned with business strategy and company values Foster collaborative relationships across lines of business to achieve common client goals Serve as an expert for staff on a broad range of products/services Lead high-profile or high-risk client engagements and maintain strong client understanding Track and report team metrics; coach staff on account plan execution and goal achievement Collaborate with leadership to set and implement team goals and objectives Ensure effective client engagement and act as escalation point for critical service issues Provide timely feedback at critical moments to improve outcomes Manage operational activities and resources of the team; hold financial and human resource responsibilities Contribute to achievement of function goals and overall performance Where applicable, participate in compensation-related and other discretionary programs according to plans
Key requirements:
Bachelor's degree or the equivalent combination of education and experience 15+ years of total work experience Experience in credit, banking or financial and risk analysis preferred Management experience preferred Strong leadership and people management Excellent client relationship management and communication Cross-functional collaboration and influencing Credit and risk analysis Banking or financial services product knowledge Financial analysis and metrics tracking
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