Agency Appointment Specialist

Posted 5 days ago

amtrust financial servicesEast Cleveland (OH)

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Employment Placement Agencies

SENIORITY

Mid

SALARY

$24.00/hr

Apply

About the role

Join Our TeamAre you detail-oriented, organized, and passionate about supporting business growth? As an Agency Appointment Specialist, you'll play a key role in building and maintaining relationships with our agency partners by ensuring accurate onboarding, compliance, and agency administration. This position offers the opportunity to work cross-functionally, contribute to important operational initiatives, and make a direct impact on the success of our distribution network. Note, this role is on a hybrid schedule with 4 days in the office and 1 remote day each week out of either our Cleveland, OH or Southington, CT office

What You'll Do: Manage the onboarding, appointment, and maintenance of agency partners. Review agency applications and documentation for completeness and accuracy. Support compliance efforts by reviewing state laws, regulations, and licensing requirements. Maintain agency records, including commission updates, authority changes, product access, and organizational updates. Utilize agency management systems and web-based tools to support daily operations. Coordinate information required for state appointments and regulatory filings. Partner with internal teams on research projects, process improvements, and operational initiatives. Ensure adherence to company guidelines, authority levels, and regulatory requirements. What You'll BringStrong proficiency in Microsoft Office, including Excel, as well as Adobe and SharePoint. Excellent analytical and organizational skills with a keen attention to detail. Strong written and verbal communication skills and the ability to collaborate across all levels of the organization. Effective time management skills with the ability to prioritize multiple responsibilities in a fast-paced environment. The expected salary pays up to $24.00/hr Why Join Us? At AmTrust, you'll be part of a collaborative team that values innovation, professional growth, and operational excellence. We empower employees with opportunities to learn, develop new skills, and contribute meaningfully to the business while supporting a culture of teamwork and accountability.

Benefits: Highlights We offer a competitive total rewards package designed to support your health, financial well-being, and work-life balance, including:

Medical, dental, and vision coverage
Competitive 401(k) retirement savings plan18 days of PTO and 15 company holidays
Life and disability insurance
Employee assistance and wellness programs

Professional development and career growth opportunities to your employee value proposition.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.