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ServiceNow ITSM Analyst: Automation & Audit Readiness

Posted 2 days ago

anchor point technology resourcesCarmel (IN)

SENIORITY

Lead

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About the role

Anchor Point Technology Resources is seeking a dedicated IT Service Management Analyst to support a transition from Cherwell to ServiceNow. In this mid-level role, you will ensure regulatory audit readiness and drive process improvements within a dynamic team. The ideal candidate will leverage innovative automation tools, enhance ITSM functions, and collaborate closely with stakeholders. Strong experience in ServiceNow implementation and ITSM processes is required.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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