Hybrid Service Desk Analyst | IT & ATM/ITM Support
everwisecuCarmel (IN)
Hybrid Service Desk Analyst | IT & ATM/ITM Support
Posted 2 days ago
everwisecuCarmel (IN)
SENIORITY
Mid
About the role
Everwise in Carmel, IN is seeking a Service Desk Analyst to deliver timely Tier 1 incident support, document requests, and assist with escalation to Tier 2. You will configure and troubleshoot desktops and IT equipment, communicate status updates, and help maintain SOPs. The role requires 1+ years in service desk or IT support, strong customer service and communication, and familiarity with Microsoft Office and iOS. Relevant certifications (CompTIA A+, ITIL) are preferred.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.