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Specialist Front Office Coordinator

Posted yesterday

surgery partners brandTampa (FL)

SENIORITY

Mid

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About the role

Front & Back Office Coordinator | Medical Front Office Specialist Job Category Registration and Scheduling Requisition Number FRONT041815Full-TimeOn-site LocationsShowing 1 location Tampa, FL 33603, USADescriptionFull-Time | Monday-Friday | 8:00 AM - 5:00 PMJoin a Team That Makes a Difference Every DayThe front office is where great patient experiences begin. We're looking for someone who enjoys helping people, takes pride in their work, and understands that every interaction matters. This role supports both patient-facing responsibilities and administrative office functions, making it perfect for someone who enjoys variety and likes staying busy throughout the day. We believe great employees can come from many different backgrounds. Whether you've worked in healthcare, hospitality, customer service, retail, administration, or a call center environment, we can teach you the healthcare side of the job. What we can't teach is a positive attitude, reliability, strong work ethic, and comfort with technology.
What You'll Do:
  • Check patients in and out efficiently
  • Answer incoming calls and assist with scheduling appointments
  • Help patients navigate paperwork and next steps in their care
  • Collect copays and process payments
  • Scheduling & Administrative Support
  • Verify patient demographics and insurance information
  • Assist with office workflows and daily operational tasks
  • Work closely with providers, medical assistants, and leadership
  • Communicate professionally with patients and coworkers
  • Jump in where needed to support the success of the office
This is a technology-driven healthcare environment. You will spend most of your day working within electronic systems, scheduling appointments, managing records, and communicating with patients. We are happy to train the right candidate on medical terminology, insurance processes, scheduling workflows, and office procedures. However, applicants should already be comfortable using computers throughout the day. This position requires the ability to: Work in multiple software programs at the same time Type while speaking with patients Use Microsoft Outlook, email, calendars, and Microsoft Office applications Enter information accurately and efficiently
What We're Looking For:
  • Friendly and professional communication skills
  • Strong customer service skills
  • Organized and detail-oriented approach
  • Ability to manage multiple priorities throughout the day
  • Positive energy and a strong work ethic
  • ExperienceMedical office experience
  • Electronic medical record (EMR) experience
  • Customer service
  • ReceptionHospitalityRetailAdministrative support
Why You'll Love Working Here:
  • Structured, hands-on training program
  • Meaningful work that helps patients every day
  • Leadership that invests in employee success
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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