FT - Customer Care Specialist - Work From Home
koala healthMarion (OH)
FT - Customer Care Specialist - Work From Home
Posted today
koala healthMarion (OH)
SENIORITY
Senior
About the role
[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Hourly Pay with performance-based incentives / Medical-Dental-Vision / 401(k) plan / Generous PTO / Meaningful company mission - As a Customer Care Specialist at Koala Health, you will: Provide excellent customer service over the phone, email, and chat; Handle customer inquiries and complaints in a professional and timely manner; Troubleshoot and resolve technical issues with our products; Maintain accurate records of customer interactions and update customer accounts; Collaborate with other departments to ensure customer satisfaction and retention; Utilize company resources to stay up-to-date on product knowledge and policies; Support and promote the company's values and brand image. Hiring Immediately >>
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.