Customer Service & Support Jobs

Bilingual Customer Service Representative.. As a call center representative, you will be supporting our client’s customers as a first point of contact. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Provide calm conflict resolution and problem solving for frustrated customers.. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team.. Respond to customer inquiries via phone, email, and chat in a timely manner.. Conduct outbound calling to follow up on customer feedback and resolve any issues.. Perform data entry tasks accurately to maintain updated customer records.. Proficiency in English; multilingual skills are a plus.

Closets by Design is a nationally recognized leader in home organizing systems.. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more.. We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Call Center Representative.. The Call Center Representative plays a crucial role in the smooth functioning of our daily operations.. Proven customer support experience or experience as a client service representative.

Skills: Analytical Skills, Communication, Customer Service, Problem Solving, Documentation, Help Desk Support, Technical Support, Ticketing Systems, Troubleshooting, User Administration. The Support Analyst reports to Arine's Director of Operations.. Experience working with ticketing systems, particularly Freshdesk and JIRA. Excellent collaboration, attention to detail, problem-solving, business acumen, and investigative skills. A stable high-speed internet connection for telephonic and/or remote work

We are looking for an experienced Call Center Representative to join the Talkishco team in Washington, DC. This is an exciting opportunity for an outgoing individual who loves connecting with people and providing outstanding customer service.. As a Call Center Representative, you will have the chance to make a difference in the lives of our customers, resolve customer inquiries, and build relationships with our customers.. Receive inbound customer calls, inquiries, and orders while providing excellent customer service.. Proficient in using CRM systems and customer support software.. At Talkishco, we offer a range of sales solutions to businesses, including lead generation, sales training, and CRM implementation.

In this position you will be a resource in part of a complete call center buildout.. This resource will be part of the "call center for patient services".. 2-5 years required experience in a call center, customer service in a medical field, or technical support role. Sleep study and sleep apnea background or knowledge. Basic knowledge of medical device industry and specifically, Inspire technology, sleep apnea, sleep studies, and upper airway stimulation therapy.

As a Technical Support Specialist at Tek Spikes, you will be the frontline support for our clients, helping them troubleshoot and resolve technical issues related to our products and services.. Document and track customer interactions, technical issues, and resolution outcomes in the support ticketing system.. - Excellent troubleshooting skills and experience with ticketing systems.. Preferred Skills:- Experience with CRM software, help desk software, and remote support tools.. - Familiarity with programming languages (e.g., Java, Python) and database management (e.g., SQL).

Answers phone calls, diagnoses issues, guides customers through troubleshooting steps, and assist with the activation of seamless connectivity and entertainment services within a call center environment.. Responsible for providing quality service to customers via phone in account activation, maintenance, billing, problem solving, medication, enhancement, troubleshooting and, when required, de-activation.. Works with upper management to streamline troubleshooting processes as well as create and maintain appropriate troubleshooting procedures. Proficiency with PCs, Microsoft Office Suite and general intranet navigation. The successful Community Solutions Repair Representative will have an in-depth knowledge of the Company’s Bulk/MDU offerings, technical requirements and billing information.

Under the direction of the Customer Experience Supervisor, the Customer Experience Technical Support – French Speaking Agent handles a high volume of customer contacts through phone and email.. This role includes regular communication with our French-speaking customers and retail partners, requiring fluency in both spoken and written French.. Arrive at work and be ready to clock into Paylocity at designated shift start time. Fluency in the French language required. Zendesk, SAP, and CRM experience preferred

Job Description Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you!. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Welcome to B&K Luxury Estates, where excellence in customer service is our hallmark.. We are seeking an enthusiastic Customer Service Assistant to join our team, working on-site to deliver top-notch service and support.. As the first point of contact, you will have the opportunity to showcase your communication skills and positive demeanor.. Customer Interaction: Handle inbound calls and chat inquiries, providing top-quality assistance and resolving customer concerns efficiently.. Technology: Proficiency in Microsoft Office and experience with customer relationship management (CRM) software.

The scope of support will encompass Windows 10/11, Office 365, laptops, desktops, printers, mobile devices, and a variety of in-house, commercial, and mobile applications.. Skills required for this role include proficiency in MS Office, Windows, customer service, troubleshooting, help desk support, Active Directory, Office 365, ServiceNow, Zendesk, Windows 10, phone support, service desk, Event Viewer, and Task Manager.. The ideal candidate will have knowledge in computer and mobile device hardware and software troubleshooting, as well as proficiency in using software support tools.. MS Office, Windows, Customer Service, Troubleshooting, Help Desk support, Active Directory, Helpdesk Troubleshooting, Office 365, ServiceNow, Zendesk, Windows 10, Phone Support, Service Desk, Event Viewer, Task Manager. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

Job Title: Remote Customer Retention Manager. We’re seeking a strategic and customer-focused Customer Retention Manager to join our remote team.. Identify at-risk clients and proactively address concerns to improve satisfaction. Previous experience in customer retention, customer success, or sales. Reliable high-speed internet and a quiet, dedicated home workspace

Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists.. Documents resolutions and updates self-help and staff knowledge bases.. Provide statistics for the weekly Service Desk report on call trends.. You’ll Bring These Qualifications: Active TS/SCI security clearance required.. Familiarity with IT service management tools such as BMC Remedy/Microsoft Service Manager.

Maintain accurate records of issues and resolutions using the service management system (e.g., Zendesk, etc. Familiarity with remote support tools (e.g., SCCM, Remote Desktop, etc. Certifications such as CompTIA A+, Network+, Microsoft (MCP, MCSA) , or similar are preferred.. Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy).. Experience with Enterprise Mobility Management (or Mobile Device Management).

Manuli Ryco is looking for a dedicated Customer Service Associate to join our team and provide exceptional support to our clients, ensuring a seamless experience with our original equipment manufacturer (OEM) products.. This role involves assisting customers with inquiries, order processing, product troubleshooting, and maintaining relationships with clients to enhance their satisfaction.. Technical Assistance : Offer basic troubleshooting and guidance on OEM products and escalate complex issues to senior technical support or engineering teams.. Collaboration : Work closely with sales, logistics, and technical teams to resolve customer concerns and ensure the timely fulfillment of orders.. Proficiency with customer service software and tools (CRM systems, order management systems).

We’re looking for a motivated individual to support our Product Operations programs and products. Deliver exceptional support in a customer service call center environment by guiding users through hardware, software, and networking issues. Provide Tier 2 support for products transitioned to the Customer Service team. Technical Skills: Proficient in Microsoft Office and Google Workspace; able to type at least 40 WPM. Soft Skills: Excellent verbal and written communication, strong problem-solving abilities, and keen attention to detail.

Are you looking to get your foot in the door with a company where you can grow in your IT career?. Technical Support Representative A growing 20+ year-old company, located near the Quarry Shopping Center and the San Antonio Zoo, is expanding our team and seeking part time Technical Support Representative to work in a values-based team environment.. This position serves as our frontline support to our customers’ technical needs for their internet service.. In this position, you will be required to open and work support tickets, resolve user device connection issues, and identify network issues as well as resolve or escalate issues.. The Technical Support Representative work with our Network Support Team to identify network issues and quickly address them.

This team operates around the clock, 24/7/365.. While this role's working hours will primarily follow a set schedule, they must ensure continuous team performance, address urgent concerns, and implement strategies for effective shift coverage and service excellence.. Ensure the team effectively utilizes service management and customer support platforms.. Industry Knowledge: Access control, security systems, SaaS, or technology-driven environments a plus.. Deep understanding of access control systems and customer support platforms a plus.