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Guest Experience Concierge

Posted 27 days ago

audubon iiiHenrico (VA)

SENIORITY

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About the role

Shamin Hotels is seeking a Guest Service Agent to greet and register guests, answer questions, and help with reservations and local recommendations. You will process payments, assign rooms, and ensure smooth operations at the front desk in a busy hotel environment. Ideal candidates will have prior front desk or hospitality experience, strong communication skills and a commitment to exceptional guest service.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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