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Guest Service Agent Front Desk Concierge

Posted today

sandstonSandston (VA)

SENIORITY

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About the role

Shamin Hotels is seeking a Guest Service Agent to greet guests, check them in/out, and handle reservations and inquiries. You will manage room assignments, issue keys, and process payments while delivering warm hospitality across in-person and phone interactions. This hourly role emphasizes accuracy, teamwork, and a proactive service mindset to ensure guest satisfaction and smooth front-office operations.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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