Customer Engagement Representative - Entry Level
hhvHayward (CA)
Customer Engagement Representative - Entry Level
Posted 2 days ago
hhvHayward (CA)
SENIORITY
Entry
About the role
We are looking for a Customer Engagement Representative to support in-person marketing events and client campaigns. You don't need a marketing background. If you're comfortable talking with people and eager to learn, we encourage you to apply.
Responsibilities:
Welcome attendees and help create a positive first impression. Answer basic questions using approved campaign information. Explain relevant products, services, or promotional initiatives. Identify attendee interests and direct questions to the appropriate team member. Support sign-ups, information requests, or other campaign activities when applicable. Maintain professional communication throughout events. Help the team deliver a consistent customer experience.
Ideal Candidate:
Enjoys interacting with different people. Communicates clearly and listens carefully. Is patient, approachable, and solution-oriented. Can follow instructions and learn new information. Is dependable and comfortable working on-site at events. Customer service or sales experience is helpful but not required. Benefits of the Role Training in customer communication and engagement. Transferable skills for future careers in marketing, sales, and service. Supportive team environment. Opportunities to grow into additional responsibilities. [List actual benefits and compensation details.]
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.