SaaS (Zuora) Billing and Payments Implementation Manager
accentureEast Cleveland (OH)
SaaS (Zuora) Billing and Payments Implementation Manager
Posted yesterday
accentureEast Cleveland (OH)
SENIORITY
Manager
About the role
Overview:
In this role you help customers navigate the shift to subscription billing models by leading discovery and solutioning for Order to Revenue processes. You will drive SaaS billing implementations using Zuora, Salesforce Billing, Stripe, and similar platforms, shaping post-order governance within Lead to Cash programs. You collaborate with finance, product, and IT to define scalable solutions and mentor client teams. This role offers meaningful impact through defining end-to-end subscription and payments strategies and expanding client capabilities. Compensation / Benefitsmedicaldentalvisionlifelong-term disability 401(k) plan(retirement savings)","bonus opportunities","paid holidays","paid time off
Responsibilities:
- Lead discovery and solutioning sessions for Order to Revenue focusing on billing, payments, rev rec, and collections
- Execute software implementations involving Zuora, Salesforce Billing, Stripe or other SaaS-based systems
- Contribute to larger Lead to Cash programs via ownership of post-order processes
- Engage with a wide range of client stakeholders including finance and product owners
- Author deliverables such as detailed designs, process flows, and user stories
- Serve as SME for subscription and payments
- Travel may be required (0–100% depending on business needs)
Key requirements:
2+ years of SaaS Billing system experience (Zuora, Salesforce Billing, Aria, etc.)4+ years of software implementation experience 4+ years of experience leading or participating in multi-team programs Bachelor's Degree or equivalent (12 years) of work experience
Bonus:
Certifications in SaaS platforms (Salesforce or Zuora); experience in Zuora Revenue; strong deliverables backgroundstrong communication across finance, product, and ITleadership and mentoring abilitiesability to drive discovery and align multiple stakeholders ZuoraSalesforce Billing Stripe
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