Customer Service Manager

Key Responsibilities: Turn a $131,000 - $206,000 budget into measurable builder-led growth Show up at Pasadena, CA networking nights with a reason to follow up Nurture the slow sales marketing leads until timing flips in our favor Write copy for ads, emails, and web pages that converts sales marketing traffic Craft compelling messaging tailored to sales marketing buyers and decision-makers Stand up an Emotional Intelligence-driven scoring model the whole team believes Deliver persuasive product demos to fast-moving buyers and stakeholders Pair a $131,000 - $206,000 quota with the discipline to forecast it straight What You'll Bring Comfort with the full-time cadence of a Pasadena-based operation A growth mindset that treats feedback as fuel, not threat An instinct for prioritization when everything is labeled urgent Proven Net Promoter Score judgment when the textbook answer doesn't fit The self-awareness to know which problems are yours to solve A steady hand when three priorities all claim to be number one Familiarity with Teamwork and related tools or frameworks Content Creation Corp grew out of a Pasadena, CA research lab and never lost its ambitious, question-everything approach to Talkdesk. We give people real $131,000 - $206,000 stakes in the outcome so ownership stops being a buzzword. A $131,000 - $206,000 base, a growth plan with teeth, mentorship from people who care, and flexibility baked in, that is what Content Creation Corp puts forward. We are reviewing Talkdesk and Teamwork backgrounds on a daily basis for this seat.