ADMINISTRATIVE ASSISTANT III - MEDICAL EDUCATION ADMINISTRATION

Job Number: 00139790

Location: John H. Stroger Jr. Hospital

Department: Medical Education Administration

Shift: 8:00AM - 4:00PMPosting Salary: $32.051 HourlySalary is commensurate with years of experience indicated at time of application submittal. Experience not disclosed or documented at the time of application will not be considered for initial step placement.

Job Summary: The Administrative Assistant III will serve a pivotal role providing staff support to both primarily the Health Center and the Department Leadership Team and provide support on a daily basis for Patient Satisfaction initiatives.

Typical Duties: This position will perform the following on a daily basis: schedule and organize meetings, conferences and presentations; manage calendars; act as receptionist; address departmental communication by responding to inquiries via email and phone; prepare simple correspondence; update budgets and review expense reports; maintain inventory; update and maintain department records; assist with onboarding new personnel; monitor the credentialing process; liaise with other departments and personnel; and performs all other related duties as assigned.

Minimum Qualifications: High School diploma or GED is required (Must provide proof at time of interview) A minimum of three (3) years of prior experience providing administrative support to a department or a member of management is required A minimum of one (1) year of experience with one or more the following activities: scheduling events with multiple participants, updating records and reports, and experience responding to basic e-mail communications is required Intermediate experience in Microsoft Office applications including Excel, Word, and PowerPoint (MS Office testing will be administered, 70% minimum proficiency rate is required.)

Knowledge, Skills and Abilities: Intermediate knowledge of Microsoft Office Knowledge of departmental and hospital policies/procedures Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups Strong customer service and empathy skills Demonstrates good computer and typing skills Demonstrate good phone and email etiquette skills with strong response times Demonstrate analytical and organizational, problem-solving, critical thinking, and conflict management/resolution skills Demonstrate attention to detail, accuracy and precision Ability to prioritize, plan, and organize projects and tasks Ability to multi-task and meet deadlines in a fast paced and stressful environment Ability to adhere to department policies and standards utilizing best practices Ability to maintain a professional demeanor and composure when challenged Ability to function autonomously and as a team member in a multidisciplinary team Physical and Environmental Demands This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

Veteran Preference: When applying for employment with the Cook County Health & Hospital System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service To Take advantage of the preference a Veteran must: Meet minimum qualifications for the position Identify self as a Veteran on the employment application by answering "Yes" to the question, "Are you a Military Veteran?" Attach a copy of their DD 214, DD 215, or NGB 22 (Notice of Separation) at time of application filing.

Please note: If you have multiple DD 214's, DD 215's, or NGB 22's, please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department or Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable OR A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing. If items are not attached, you will not be eligible for Veteran Preference.

Benefits: PackageMedical, Dental, and Vision Coverage Basic Term Life Insurance Pension Plan Deferred Compensation Program Paid Holidays, Vacation, and Sick Time You may also qualify for the Public Service Loan Forgiveness Program (PSLF)