Business Analyst

Key Responsibilities: Collaborate with business stakeholders, IT teams, and project managers to gather, analyze, and document business and functional requirements. Facilitate requirements-gathering sessions, stakeholder interviews, and workshops to understand business processes and identify opportunities for improvement. Translate business needs into detailed functional specifications, user stories, use cases, and process documentation. Analyze existing business processes, systems, and workflows to identify gaps, inefficiencies, and opportunities for optimization. Partner with development teams to ensure technical solutions align with business requirements and organizational objectives. Create and maintain business requirements documents (BRDs), functional requirements documents (FRDs), process flows, and other project deliverables. Support system implementations, enhancements, integrations, and technology initiatives throughout the project lifecycle. Assist with user acceptance testing (UAT), including developing test scenarios, validating functionality, and documenting defects. Communicate project updates, requirements changes, risks, and issues to appropriate stakeholders. Support change management activities, end-user training, and post-implementation efforts as needed.

Required Qualifications: Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field, or equivalent professional experience.3+ years of experience in an IT Business Analyst, Business Systems Analyst, or similar role. Experience gathering, analyzing, and documenting business and technical requirements. Strong understanding of the Software Development Life Cycle (SDLC) and business analysis methodologies. Experience working with Agile, Scrum, Waterfall, or hybrid project delivery methodologies. Ability to create process flows, workflow diagrams, user stories, and functional documentation. Experience collaborating with cross-functional teams, including business stakeholders, developers, QA analysts, and project managers. Strong analytical, organizational, problem-solving, and critical-thinking skills. Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences. Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Visio or similar tools.