Product Solutions Consultant

Company Overview: Alpine, an ITW company, is a leading provider of building component software, equipment, and service to component manufacturers. Partnering with customers, Alpine helps improve business operations, increase productivity, reduce paperwork, and deliver software solutions that improve profitability in the construction industry.

Position Summary: The Product Solutions Consultant is a hybrid role responsible for helping Alpine customers adopt, optimize, and expand their use of Alpine software while representing customer and market needs within the Agile software development process. Approximately 70% of the role is focused on Software Consultant responsibilities: customer demonstrations, implementation, training, technical assistance, territory support, and partnership with Sales. Approximately 30% of the role is focused on Product Manager responsibilities: translating market needs into product requirements, supporting roadmap and backlog prioritization, and collaborating with Engineering, Support, Marketing, Operations, and Sales to deliver successful software releases. This role serves as a key technical advisor to customers and a voice of the customer to internal product and development teams. The ideal candidate builds trusted relationships, understands plant and business operations, identifies software-driven productivity improvements, and communicates clearly across customer and internal stakeholder groups.

Key Competencies: Customer Focus - Makes customers and their needs a primary focus; develops productive relationships. Technical Consulting - Understands customer workflows, software implementation needs, and operational improvement opportunities. Product Thinking - Connects customer problems, business value, usability, quality, and release priorities into actionable product input. Communication - Conveys information clearly to internal and external stakeholders and listens actively. Building Partnerships - Develops relationships within and across work groups to achieve results. Business Savvy - Understands business operations and the levers that drive productivity, profitability, and growth. Decision Making - Gathers and interprets information, evaluates options, and supports timely decisions. Adaptability - Maintains effectiveness through changing responsibilities, priorities, processes, technology, and customer needs. Team Player - Works collaboratively with Sales, Solutions Delivery, Support, Product, Engineering, and customers to deliver value.

Compensation Information: Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $80,000-105,000 (highly experienced).ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.