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Danish Speaking Customer Care Agent -Remote in Greece

Posted 4 days ago

employers from greeceNew York (NY)

SENIORITY

Junior

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About the role

Patrique Mercier Recruitment FR is looking for a Danish Speaking Customer Care Agent to join our dedicated team. If you are passionate about helping people and are fluent in Danish, this position offers a great opportunity to provide exceptional service to our Danish-speaking clients.
Responsibilities: Deliver excellent customer support to Danish-speaking clients via phone, email, and chat. Handle customer inquiries, address concerns, and provide effective solutions. Ensure a high level of customer satisfaction by resolving issues promptly. Document customer interactions accurately within our CRM system. Maintain thorough knowledge of our products and services to assist customers effectively. Collaborate with colleagues to improve customer service processes and overall experience. Participate in training sessions to enhance customer service skills and product knowledge.
Requirements: Fluency in Danish and English, both written and spoken. Experience in customer service or a related field is an advantage. Strong communication and interpersonal skills. Proven ability to resolve customer issues and ensure satisfaction. Familiarity with customer service software and Microsoft Office Suite. Meticulous attention to detail and strong organizational skills. A commitment to providing outstanding customer service.
Benefits: Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...

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