Swedish Speaking Customer Care Agent -Remote in Greece
employers from greeceNew York (NY)
Swedish Speaking Customer Care Agent -Remote in Greece
Posted 4 days ago
employers from greeceNew York (NY)
SENIORITY
Junior
About the role
at Patrique Mercier Recruitment By Nellie
Patrique Mercier Recruitment FR is looking for a dedicated Swedish Speaking Customer Care Agent to join our team. If you have a passion for customer service and fluency in Swedish, this role offers a fantastic opportunity to help Swedish-speaking clients with their needs.
Responsibilities:
Provide exceptional customer support to Swedish-speaking clients through various channels including phone, email, and chat.
Respond to customer inquiries, resolve issues, and ensure a positive experience.
Offer assistance with products and services while maintaining complete customer satisfaction.
Document and manage customer interactions and issues in the CRM system.
Stay up-to-date on product knowledge to provide accurate information and support.
Work collaboratively with team members to improve customer service procedures and outcomes.
Participate in training sessions to enhance skills and product knowledge.
Requirements:
Fluency in Swedish and English, both written and verbal.
Previous customer service experience is preferred.
Strong communication and interpersonal skills.
Ability to handle inquiries and resolve problems effectively.
Familiarity with customer service platforms and Microsoft Office tools.
Detail-oriented with excellent organizational skills.
Committed to delivering outstanding customer service.
Benefits:
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Training
Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
And Much More...
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