Music & Arts seeks a part-time Senior Sales Associate to drive sales and deliver exceptional service in our retail store. You’ll help students, parents, and educators find the right band and orchestra instruments, rentals, accessories, and lessons. Responsibilities include greeting customers, recommending products, processing sales and rentals, maintaining merchandising standards, and supporting in-store events. You’ll collaborate with a student-focused, inclusive team and promote music education in the community while meeting performance goals and growing your retail and product knowledge. Greet and engage customers in a student-focused retail environment Recommend instruments, rentals, accessories, and lessons based on customer needs Process sales, rentals, returns, and lesson enrollments accurately Maintain merchandising standards, displays, and store cleanliness Support inventory receiving, stocking, and product organization Promote in-store events and music education programs to the community Meet or exceed individual and store sales and performance goals Collaborate with team members and support new associate training Provide basic product education on band and orchestra instruments Handle customer issues and escalate complex concerns to store leadership Retail sales Customer service Point-of-sale (POS) systems Cash handling Product knowledge – musical instruments Merchandising Inventory management basics Upselling and cross-selling Communication Basic computer skills Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Previous retail or customer service experience, preferably in music or specialty retail Basic knowledge of band and orchestra instruments Point-of-sale (POS) and cash-handling experience Ability to work evenings, weekends, and peak retail seasons Strong communication and sales skills
