Specialist II, Systems Supprt

Job Summary: The person(s) in this position will be responsible for the installation, configuration, diagnosis and repair of wireless systems, network hardware, software applications, operating systems and associated network products and peripherals. Also, high level support for Microsoft operating systems and associated network products and peripherals for numerous District locations. Assist with network system design. Provide data analysis for capacity planning and product evaluation reports for District wide systems. Monitor and modify backup and recovery procedures to insure data integrity and recoverability. Assist in setting District standards and procedures. Additional duties as assigned by Supervisor.

Job Qualifications: All new applicants for this position will be required to have the following credentials unless other wise noted: 1. Minimum of five (5) years experience working with operating systems, network and standalone PCs, various software and multimedia applications, telecommunications equipment and protocols, networked hardware and associated network products and peripherals such as switches and routers in a LAN/WAN environment. 2. An understanding of network premise wiring, ANSI/EIA/TIA-568 and IEEE codes, and the ability to properly terminate and test network cabling. 3. Certifications such as Microsoft MCSE, Cisco CCNA, and/or 4 year bachelor's degree a bonus. 4. Future certifications may be required as deemed necessary by the District. 5. Well developed personal discipline, self-management and organizational skills. 6. Well developed communication and human relation skills when dealing with technical and non-technical end users/vendors. 7. Proficient with the configuration and implementation of networking equipment. 8. Demonstrated high level of expertise with Microsoft operating systems. 9. Such alternatives to the above qualifications as the board may find appropriate.

Job Responsibilities: 1. Responsible for ensuring the availability of WAN/LAN's and their services. Systems administrator for a numerous District locations using Microsoft operating systems. Coordinate and perform technical installations and maintenance of network hardware, software and multimedia applications, such as file servers, workstations, operating systems, storage devices, various NIC's, switches, routers and other end-user equipment. Daily administration management including, but not limited to, creation and maintenance of user accounts, login scripts, software applications, print queues and print servers. Assist in the managing, maintenance and configuration of District wide area network using fiber optics, network switching gear and routers. An in-depth working knowledge of networking protocols, TCP/IP, various frames types, and the OSI seven layer model. 2. High level support for systems running the Microsoft operating system including but not limited to SCCM administration, Active Directory design, replication tuning, security and file rights administration and design, group policy administration, and capacity planning. 3. Assist management in LAN/WAN designs and/or upgrades. This will include assisting with cabling walk-throughs, preparing detail project packages for recommendations of premise wiring and needed electronics. These designs will include Category 5 and fiber optic wiring, high speed switches. An understanding of the basic ANSI/EIA/TIA-568 codes and ordinances for premise wiring. Experienced terminating and testing category 5 and type 1-A cabling with various testing equipment. 4. Provide data analysis for capacity planning and product evaluation reports to assist management for monitoring existing usage and the need for new and/or upgrades for all networked hardware, software and multimedia applications, operating systems and associated peripherals in a local and wide area environment. Make recommendations to management based on this data and/or product evaluation(s) in the above mentioned areas. 5. Assist in the design for a high level security and disaster recovery plan for all school locations. Monitor and modify these security and disaster recovery plans on a per school basic to ensure data integrity and recoverability. Make recommendation for needed equipment and software for each location in order to have an effective disaster recovery plan. 6. Assist in setting District standards and procedures for all local area networks in conjunctions with the District Technology plan. 7. Understand and follow all District operations, policies and procedures. Keep supervisor advised of any potential hardware or software problems or conflicts that may have an effect district-wide. Must act in a professional manner at all times. Perform other duties as assigned by immediate supervisor. 8. Evaluate software applications for compatibility with district systems, security, existing hardware, and licensing concerns.