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Salesforce Patient Services Architect

Posted today

accentureEdison (NJ)

SENIORITY

Manager

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About the role

Overview: In this role you lead the functional design within a Salesforce Life Sciences program, guiding design decisions and translating business needs into platform solutions. You will collaborate with business owners, product owners, and cross-functional teams to shape end-to-end workstreams. You drive workshops, validate designs with stakeholders, and contribute to governance and adoption efforts. This is a hands-on, leadership-focused position with opportunities to grow into broader architecture leadership and influence complex Life Sciences deployments. Compensation / Benefits medical, dental, vision, life, and long-term disability coverage 401(k) plan bonus opportunities paid holidays paid time off
Responsibilities: Own the functional solution design for a Salesforce Life Sciences workstream within the program Lead design workshops with client business and product owners and convert outcomes into user stories and specifications Configure and demonstrate Salesforce Life Sciences capabilities, building prototypes and walkthroughs Make day-to-day design decisions within your domain and escalate cross-workstream issues Collaborate with technical leads and developers to ensure buildable designs and support planning and backlog grooming Guide and review work of functional analysts and offshore team members, ensuring deliverable quality Support architecture governance and design reviews with materials and standardized approaches Assist in testing, data migration, training and deployment, and drive user adoption post go-live Contribute to proposals, demonstrations and reusable assets for Life Sciences practice Identify and raise design, scope and delivery risks and work on mitigations
Key requirements: 3+ years Salesforce experience in functional design, business analysis or solution consulting 3+ years delivering Salesforce solutions for Life Sciences or other regulated industries 1+ year Salesforce Life Sciences patient services experience 1+ year Salesforce Life Sciences experience Bachelor's degree (or equivalent) Travel as needed (25%–100%) Stakeholder engagement and facilitation Coaching and team leadership Effective communication and storytelling of designs Salesforce Life Sciences knowledge Health Cloud / Life Sciences Cloud data model and security Declarative configuration

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