Medical Assistant (Must reside near Orlando, FL)
$18.00 - $20.00 per hour
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Posted yesterday
SENIORITY
Mid
SALARY
$18.00 - $20.00 per hour
About the role
- Responsible for the enrollment, engagement, and coordination of patients throughout the Heart Failure Program and other value-based care management programs.
- Oversee the remote team's telehealth schedule. Experience with telehealth (video and/or phone) a plus.
- Contact and coordinate patients after hospital discharge for transitional care management.
- Coordinate patient care with the remote patient monitoring care team.
- Initiate patient intake over the phone including, but not limited to, patient symptoms, vital signs, questionnaires, surveys and SDOH needs.
- Provide excellent patient-centric care by ensuring that patient needs are being met. This may include medication reconciliation, coordinating lab tests, imaging, testing and referrals.
- Responsible for maintaining and managing a patient cohort that requires frequent follow-up calls, care management and coordination.
- Must meet minimum performance metrics and goals
- Recognize and identify patient situations that require escalation to the appropriate care team provider.
- In coordination with office support, assist the provider with the patients' ongoing health care: Maintain and update patient records confidentially and accordingly.
- Ensure medical records and lab results are in patient charts prior to appointments, and obtain missing records as needed.
- Follow prescription refill procedures.
- Collect and record updated insurance information from patients.
- Organize, plan and deliver patient education and information to patients and caregivers.
- Qualifications and Background: Certified Medical Assistant through the National Medical Assistant Certification exam (i.e. AAMA or NCCT) within one year of issuance.
- High school diploma or GED
Before you apply
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Your profile is current
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
