Network Voice Consultant || Melbourne, FL || Day 1 Onsite
esolutionsFrisco (TX)
Network Voice Consultant || Melbourne, FL || Day 1 Onsite
Posted 14 days ago
esolutionsFrisco (TX)
SENIORITY
Senior
About the role
Network Voice Consultant (L3 Level)
Location:
Day 1 ONSITE Melbourne, FL (1st preference), Frisco, TX or Morrisville, NC (next choice) Primary - Cisco CUBE SBC, Design, Documentation, Cisco CUBE SBCSME Experience: Technical Certification: CCVP with at least 10 to 15 years of experience. Basic understanding of CUCM & Cisco Unity Connection version 8.x and 9.x. Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. Good understanding of Unity Connection Voice mail services. Good understanding of VoIP, MGCP, H.323 and SIP services. Good communication skills. Open for 24x7 availability Should be able to jump on P1 bridges and drive the technical troubleshooting bridge. Expert level experience in handling Cisco IP telephony Network Infrastructure. Independently resolve tickets within SLAAdheres to standard operating procedures / work instructions Follow the escalation process Follow the shift hand-over process Update worklogs Update the knowledge base Technically upgrade across versions of environment when required Ticket Monitoring On-call support Opening Bridge CallKey Technologies: CUCM & Unity connection 8.x and 9.x. SIP, MGCP and H.323 gateways. UCCX 8.0 and 9.0 for IMAC'sBasic scripting knowledge of UCCX 8.0 & 9.
Before you apply
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Your profile is current
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Two examples you can talk through
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A number in mind
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Your notice period
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