Remote Customer Support Specialist
fine agencyHouston (TX)
Remote Customer Support Specialist
Posted yesterday
fine agencyHouston (TX)
SENIORITY
Mid
About the role
Who We Are:
The Fine Agency is an insurance brokerage committed to helping clients understand their coverage options and make informed financial decisions. We provide our team with training, tools, and structured processes to support a professional client experience. We’re seeking motivated professionals interested in building their career in insurance sales and client support.
In This Role You Will:
- Speak with clients who have requested information about coverage options
- Conduct virtual consultations via phone and Zoom
- Present product information clearly and professionally
- Manage client communication and follow-upMaintain organized client records within CRM systems
- Participate in training and team development meetings
- Maintain licensing and compliance standards
- Ideal Candidates
- Experience in sales or customer service
- Strong interpersonal and communication skills
- Comfortable with virtual meetings and CRM systems
- Organized and able to manage multiple client interactions
- Willingness to obtain a Life & Health license
Why Join:
- Our Team
- Flexible work environment
- Training and support from experienced leaders
- Incentive programs tied to performance
- Opportunities for career development
- Interested in learning more? Apply today.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.