Genesys Cloud CX Developer

Posted yesterday

united itAddison (TX)

SENIORITY

Senior

About the role

Genesys Cloud CX Developer

Location: Addison, TX

Job Type: Fulltime - OnsiteMust Have Technical/Functional Skills:

Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX Developer/Architect with Softphone

Roles & Responsibilities:

Mandatory design and development experience in Genesys Cloud CX and Genesys Architecture.
Develop roadmap for CCaaS transformation and modernization initiatives.
Experience in Softphone API integration with Genesys CXExperience in Genesy SDKExperience in Genesys Cloud CX administration, configuration and implementation.
Strong experience Node.
JS/ Rest, SOAP and Genesys APIs.
Experience creating dashboards for monitoring queue activity, agent performance, and interactions.
Strong experience in Genesys Cloud admin and configuration including contact center, telephony, routing, people and permissions and outbound. Experience in Genesys installation and configuration
Troubleshooting experiences with the issues in configuring and routing related issues.

Desired Skills:

Experience with Genesys on-prem and understanding of various Genesys components and composer development.
Exposure for Java/J2EE development and API Development /Scripting integration
Genesys Cloud CX certification preferred.

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.