Customer Experience Specialist - PT/FT - Work From Home
synapse healthMarion (OH)
Customer Experience Specialist - PT/FT - Work From Home
Posted today
synapse healthMarion (OH)
SENIORITY
Senior
About the role
[Customer Service / Remote] - Anywhere in U.S. / Competitive Hourly Pay / Medical-Dental-Vision-STD-LTD for full-time team members / Generous paid time off / 401(k) savings plan with employer matching contributions / Professional growth opportunities - As a Customer Support Specialist at Synapse Health, you will: Provide exceptional customer service to clients and customers; Troubleshoot and resolve any issues or concerns raised by customers; Maintain accurate and detailed records of customer interactions and transactions; Follow up on customer inquiries and requests in a timely manner; Collaborate with other team members to ensure a seamless customer experience; Assist with onboarding new customers and providing training and guidance on our products and services; Ensure customer satisfaction and identify areas for improvement in our processes and services...Hiring Immediately >>
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.