Manager, Strategy, Growth & Transformation
deloitteEast Boston (MA)
Manager, Strategy, Growth & Transformation
Posted today
deloitteEast Boston (MA)
SENIORITY
Manager
About the role
Overview:
As a Healthcare Payor Consulting Manager, you guide end-to-end transformation programs for health plan clients, spanning core administration, pharmacy operations, and operating model redesign. You’ll collaborate with cross-functional teams to shape future-state visions, deliver measurable value, and lead delivery across complex programs. This role sits within Deloitte’s AI & Engineering and Healthcare Industry Solutions, combining industry insight with scalable technology to modernize operations. You will mentor junior staff and contribute to business development, fellowshipping with senior clients to drive impactful outcomes.
Responsibilities:
Lead end-to-end transformation programs and engagements for health plan clients across business and technology teams Drive assessment and redesign of end-to-end processes across claims, enrollment, billing, customer service, utilization management, care management, and PBM operations Shape strategic direction with senior clients: future-state vision, roadmaps, investment priorities, and measurable value outcomes Manage day-to-day delivery, team performance, and client communications across complex programs Support business development, proposals, thought leadership, and mentoring of junior practitioners
Key requirements:
Bachelor’s degree and 8+ years in health care, health plan operations, or consulting 5+ years in health plan operations, core administration, pharmacy operations, or PBM operations; experience leading process redesign or large-scale transformation Experience managing project delivery and cross-functional teams; proficient with Excel and PowerPoint Ability to commute daily within a commutable distance to assigned office Legal authorization to work in the United States without sponsorship now or in the future Independent and collaborative work style Strong written and verbal communication Attention to detail and quality of work Relationship-building and professional demeanor Microsoft Excel Microsoft PowerPoint
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.