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David Careers

Senior Manager, Franchise Development

Posted 6 days ago

metal supermarketsSavannah (GA)
Sales ManagersFraming Contractors

SENIORITY

Senior

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About the role

Metal Supermarkets is seeking an experienced Senior Manager of Franchise Development to join our growing team. For more than 40 years, Metal Supermarkets has built a proven franchise system serving businesses across a wide range of industries. With over 130 locations throughout the United States, Canada and the United Kingdom, we are the world's largest supplier of small quantity metals. Our differentiated B2B business model, strong unit economics, established franchisee network and proven operating system create a compelling opportunity for franchise development professionals. Candidates have the opportunity to validate the business directly with existing franchise owners and gain meaningful insight into the model, operations and support available to them. This is a remote, results driven position for someone with exceptional relationship building skills, strong business judgment and the ability to create opportunities, qualify candidates and close franchise agreements.
Responsibilities:
  • Own your franchise development pipeline from opportunity creation through closing, with accountability for achieving established franchise sales and unit growth goals.
  • Proactively build and maintain a healthy pipeline through organic prospecting, Company generated leads, referrals, broker relationships, professional networking and other approved channels.
  • Manage franchise candidates from initial conversation through execution of a Franchise Agreement, maintaining momentum and clear next steps throughout the process.
  • Build rapport, ask thoughtful discovery questions and understand each candidate's experience, financial qualifications, leadership capabilities, motivations and goals.
  • Determine whether candidates align with the Metal Supermarkets business model and our expectations for franchise ownership.
  • Guide qualified candidates through a structured discovery process and confidently ask for the business when the candidate and opportunity are right.
  • Demonstrate consistent pipeline progression and proactively address stalled opportunities.
  • Develop and maintain strong relationships with franchise brokers and consultants while actively generating referral opportunities.
  • Conduct franchise presentations, candidate meetings, broker meetings and virtual and in person Discovery Days.
  • Maintain an accurate and current CRM (salesforce), including candidate activity, pipeline stages, notes, follow up and next steps.
  • Consistently follow the Company's franchise development process, disclosure requirements and internal approval procedures.
  • Participate in conferences, broker events and Company meetings, including periodic travel within the United States and to Canada.
  • Consultant & Candidate Communications
  • Update Consultant Sites - Keeping Contact & Content Information Current
  • Collaborate on the Development of Consultant and Candidate Email Blasts & Mailings
  • Manage Deal Announcements
  • Interact on Social Platforms such as LinkedIn and Instagram to promote brand
Qualifications:
  • 3+ years of successful franchise sales or franchise development experience with a demonstrated record of meeting or exceeding sales and closing objectives.
  • Experience independently building and managing a franchise development pipeline.
  • Demonstrated ability to generate opportunities rather than relying exclusively on assigned leads.
  • Experience awarding franchises, preferably higher investment concepts within the United States.
  • Strong consultative selling, candidate qualification, pipeline management and closing skills.
  • High emotional intelligence with the ability to listen, build trust and develop authentic relationships.
  • Strong business judgment and the confidence to recommend against moving forward with a candidate who does not meet our standards.
  • A track record of balancing sales performance with candidate quality and long term brand interests.
  • Experience developing productive franchise broker and consultant relationships.
  • Strong CRM discipline, organization, follow up and attention to detail.
  • Ability to work independently and remain highly accountable in a remote environment.
  • Ability to travel approximately 20-30%.How We Define Success
Success in this role requires both production and judgment. The Senior Manager of Franchise Development is expected to take ownership of their business by building a qualified pipeline, creating new opportunities, advancing candidates and consistently closing franchise agreements against established goals. Performance will be measured through franchise agreements awarded, pipeline development and progression, organic and broker generated opportunities, candidate follow up, CRM discipline and execution of the Company's franchise development process.

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