Front Office & Guest Services Director
peaks resort spaDenver (CO)
Front Office & Guest Services Director
Posted today
peaks resort spaDenver (CO)
SENIORITY
Manager
About the role
The Peaks Resort & Spa in Colorado is seeking a Director of Front Office to lead the Front Desk, Concierge, and Guest Relations, ensuring a seamless arrival and departure experience with exceptional service.
You will balance guest-facing excellence with strong administrative and financial acumen, driving room revenue, upsell opportunities, and analyzing metrics to elevate guest satisfaction scores. This role demands visible leadership and a commitment to hospitality standards.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.