Bilingual Administrative & Operations Coordinator Virtual Assistant

Bilingual Administrative & Operations Coordinator Virtual Assistant Independent Contractor – Bilingual Administrative & Operations Coordinator Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing California-based cleaning and facility-services company is seeking a reliable, proactive Bilingual Administrative & Operations VA to support client communication, scheduling, subcontractor coordination, and recurring business operations. The company is expanding into a broader facility-services model, coordinating employees, subcontractors, and service partners to fulfill customer requests. The VA will help keep daily operations organized, ensure important follow-ups are completed, and maintain accurate information across company systems. The ideal candidate is a highly organized English/Spanish communicator who can work independently, exercise sound judgment, and gradually take ownership of recurring operational responsibilities. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Contractors will be required to provide services that align with the following client tasks: Client Communication & Follow-UpMonitor company emails, calls, messages, and incoming service inquiries Follow up with prospective customers and gather information through intake forms Respond to routine client questions and return outstanding calls Conduct client service check-ins and gather feedback Follow up on outstanding invoices and payment-related inquiries as directed Scheduling & Jobber Administration Coordinate employee and subcontractor schedules and communicate updates Maintain accurate client, job, scheduling, and communication records in JobberTrack outstanding service requests, appointments, and operational follow-ups Review completed jobs for required photos, notes, time entries, and documentation Flag incomplete job records, scheduling conflicts, or unresolved service issues Onboard vendors and subcontractors into JobberVendor & Subcontractor Coordination Research, contact, and help qualify prospective subcontractors and service partners Gather insurance, licensing, availability, service-area, and pricing information Assist with onboarding approved subcontractors into Jobber and other systems Communicate job requirements and coordinate routine vendor follow-ups Maintain organized subcontractor information and outstanding documentation Administrative & Process Support Organize Google Drive files, spreadsheets, and operational documentation Assist with routine invoicing, payment tracking, and administrative tasks as trained Help develop and maintain SOPs, checklists, and recurring workflows Identify administrative gaps and recommend practical process improvements Provide concise updates on completed tasks, outstanding items, and matters requiring leadership attention Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. The Contractor must demonstrate proficiency in the following, depending on the Client's requirements: Professional fluency in spoken and written English and Spanish requiredStrong customer-service and professional phone communication experience required Administrative or operations-coordination experience requiredCRM and scheduling-system experience requiredStrong Google Workspace skills required Jobber or comparable field-service software experience preferred Cleaning, construction, facility services, or home-services experience a plus Vendor or subcontractor coordination experience preferred Invoicing or accounts-receivable follow-up experience is a plusSOP and process-documentation experience preferred Contracted Hours per Week: 10 Hours (Hours may increase based on performance and workload) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Split shift, working from 9:00–10:00 AM and 4:00–5:00 PM PST, with flexibility for a midday shift if necessary.