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David Careers

Coordinator Surgical/Financial Services | Urology - Medical Plaza | Full-Time | Days

Posted 3 days ago

university of florida healthGainesville (FL)
Medical and Health Services ManagersGeneral Medical and Surgical Hospitals

SENIORITY

Senior

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About the role

Overview: In this role you will oversee patient scheduling, registration, insurance verification, and financial clearance for surgical patients, ensuring accurate preoperative workups and seamless communication across care teams. You will lead financial counseling, prepaid estimates, and payments while maintaining accurate patient records within UFHP and UF Health System. You'll optimize OR utilization through scheduling oversight and block time management, and drive POS collections and preoperative payment processes. You will coordinate across physicians, payers, schedulers, and leadership to deliver a patient-centered surgical experience with operational excellence.
Responsibilities:
  • Coordinate scheduling, registration, and preoperative processes for surgical patients
  • Oversee insurance verification, prior authorizations, and financial clearance
  • Prepare prepayment estimates and facilitate collections
  • Provide comprehensive financial counseling and establish payment plans
  • Secure financial sponsorship for uninsured patients
  • Maintain accurate demographic and financial data in UFHP and UF Health SystemReview and financially screen clinic and OR schedules with counselors
  • Maximize OR utilization; monitor calendars and redistribute unused block time
  • Develop and monitor POS collections and preoperative payment processes
  • Serve as liaison among physicians, patients, payers, schedulers, and leadership
  • Provide front-office and financial counseling coverage as needed
  • Oversee clerical supplies and manage clerical in-basket messages
  • Support missing charge reports and workflow completion with ACU Manager
  • Improve staff productivity, workflow efficiency, and accountability
  • Provide coverage for other practices as needed
  • Demonstrate leadership, organization, communication, and problem-solving to deliver patient-centered care
Key requirements:
  • Three years of experience in business operations, financial services, healthcare administration, or physician practice management
  • Working knowledge of CPT and ICD-9/ICD-10 codingEPIC EHR experience (preferred)
  • Excellent verbal and written communication
  • Strong organizational, critical-thinking, and problem-solving skills
  • Ability to manage multiple priorities and work in a collaborative environment
  • Ability to discuss financial matters with patients professionally and confidentially
  • Strong interpersonal skills and attention to detail
  • Confidentiality and sound judgmentcommunicationcollaborationproblem-solvingattention to detailEPIC electronic health record systemCPT/ICD-9/ICD-10 coding

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