General Manager
About the role
- Hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
- Demonstrating a Fair, Firm, Fun leadership approach, and leading by example
- Managing a profit and loss statement to exceed expectations every week, month, and year
- Swiftly resolving employee concerns with a thoughtful approach
- Celebrating team successes and coaching for better performance
- Setting expectations and providing clear and continuous feedback
- Creating an upbeat positive atmosphere during the shift that makes work fun
- Helping employees understand the big picture and their role by sharing the "why" behind tasks
- Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements
- Getting out in the community, making a difference, and growing sales for your Drive-In and the brand
- Maintaining and enforcing SONIC safety and sanitation standards
- Relentlessly complying with all federal, state, and local laws and regulations
- Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
- High standards for self and the team
- Positive attitude, especially during rushes or stressful situations
- Resiliency - trying different approaches to solve a problem; working to get better every day
- Eagerness to learn and grow professionally and personally
- Ability to prioritize and complete tasks accordingly
- Excellent leadership and communication skills
- Associate's degree in Business or related field preferred (subject to franchise discretion)
- Willingness to work 50 hours a week, irregular hours, including nights, weekends, and holidays
- The Fine Print:
- High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
- Minimum of two (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision
- Must have open availability
- Knowledge of recruiting, interviewing and selection practices
- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
- Leadership and supervisory practices and skills; effective verbal and written communication skills
- Basic accounting and computer skills
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
- Problem solving, decision-making and conflict-resolution skills
- Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
